Voxpay AssistCollect payments directly over the phone.
Fast and supervised payment, without ever having to ask for bank details.
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The easiest way to sell during a call
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Call & collect
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Customer service
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Subscriptions, mail-order sales, etc.
Easy payment on the keypad
Easy payment on the keypad
There's no need to leave the conversation - your customer enters their bank card on the keys of their mobile phone, as you speak.
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Guide your customer in real time
Guide your customer in real time
Control operations step-by-step from your interface and support your customer as needed while continuing the conversation.
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Concealed details so that payments can be made with confidence
Concealed details so that payments can be made with confidence
You won't come into contact with any sensitive data, even during live tracking, because everything is encrypted. Reassured customers who pay with a light heart.
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Rescuing failed payments
Rescuing failed payments
Don't let a typing or account error spoil the sale. In the event of failure, Voxpay will tell you the reason so that you can intervene and save the sale.
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What we liked straight away was the responsiveness with which Voxpay was able to provide us with fully customisable solutions tailored to our business issues...
We wanted a payment method that would secure our customers' transactions and optimise the acceptance rate. A payment method that’s simple to use and integrate, and that’s adapted to our pan-European offering. The Voxpay payment link met all these criteria.
More and more customers no longer wish to provide their banking details over the telephone. So if we don’t want to lose a sale, we have to provide an answer to this problem. We chose the Voxpay solution, which, with its PCI DSS certification, provides us with security for the transfer of our customers’ banking data.
Voxpay has provided us with a simple, effective plug-and-play solution that offers excellent value for money, and our teams are very satisfied.
Multi-bank, multi-PSP
A universal API to enable you to interconnect your payment systems.
A new day for all sales teams
Call centre, customer service, after-sales service, telemarketing...
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No more waiting. Instant results.
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More direct sales
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Reduced payment times
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Better conversion rates
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Better performance on all fronts
No channel interruption
With a simple phone call, a message on the answering machine or a text message, your customers can re-subscribe by paying via our secure voice server.
Less pressure on call centre agents
Your call centre is outside the PCI-DSS scope. This makes it easier to monitor employees who may have come into contact with bank details. More agents available to take payments.
Confidentiality
Your contacts may be reluctant to give out their bank details over the phone. Regardless of the input method chosen, no bank details are displayed to the call centre operator. Putting your contacts at ease when it comes to paying has never been easier.
PCI-DSS solution
Whichever remote payment method you choose, the Voxpay solution is PCI-DSS certified, for transactions carried out in complete security.
Subscription - Tokenisation
Once you have received your bank details via one of the secure Voxpay channels, you can initiate direct debits from your customers. Voxpay takes care of everything.
3D-Secure
Depending on the payment method you have chosen, activate the 3D-Secure option. 3D Secure adds an extra level of security by asking the buyer to provide a password before finalising their online transaction.
VAD account of your choice
Voxpay's flexibility allows you to use your bank, your end customer's bank or that of your current payment partner. Voxpay is connected to most banks and payment service providers. Our solution can also be fully integrated with your customer's payment API.
Customised back-office interface
With your own dedicated interface on our platform, you can track transactions, call outcomes and all the statistics you need for your business.
Get started today or choose the API
Choose between the Essential package and the Business package.