CALL CENTERSell 5x more, directly in the conversation
Convert more by collecting at the best possible time: when the customer is on the line with you.
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For anyone selling over the phone, anywhere.
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Telemarketing
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After sales
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Telework-compatible
Immediate payment, without leaving the conversation
Immediate payment, without leaving the conversation
Finalise all your sales easily by allowing your customers to pay directly by telephone, while staying on the call with you.
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Never lose a customer who hangs up on you again
Never lose a customer who hangs up on you again
With completely invisible details, this payment method reassures your customers. Up to 15% of sales saved every day.
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Monitor everything live and optimise your performance
Monitor everything live and optimise your performance
Your dedicated interface on our platform allows you to track transactions, call outcomes and all the individual and collective statistics that are useful for your business.
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“What we liked straight away was the responsiveness with which Voxpay was able to provide us with fully customisable solutions tailored to our business issues...”
“We wanted a payment method that would secure our customers' transactions and optimise the acceptance rate. A payment method that’s simple to use and integrate, and that’s adapted to our pan-European offering. The Voxpay payment link met all these criteria.”
“More and more customers no longer wish to provide their banking details over the telephone. So if we don’t want to lose a sale, we have to provide an answer to this problem. We chose the Voxpay solution, which, with its PCI DSS certification, provides us with security for the transfer of our customers’ banking data.”
“Voxpay has provided us with a simple, effective plug-and-play solution that offers excellent value for money, and our teams are very satisfied.”
Multi-bank, multi-PSP
A universal API to enable you to interconnect your payment systems.
Smile, because Voxpay integrates with all your business tools!
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Performance on every front
IVR mode
The operator redirects the call to the voice payment server. The contact is then guided by an IVR through the various stages of entering their bank details using the keys on their telephone. The operator monitors the progress of the payment process and can resume the call at any time.
Assistance mode
The operator integrates the payment terminal into the call, and initiates the various stages of entering bank details from the interface. The customer then carries out the transaction in complete confidentiality, guided by the operator who can observe the encrypted details on their interface.
Confidentiality
Your contacts may be reluctant to give out their bank details over the phone. Regardless of the input method chosen, no bank details are displayed to the call centre operator. Putting your contacts at ease when it comes to paying has never been easier.
PCI-DSS solution
Whichever remote payment method you choose, the Voxpay solution is PCI-DSS certified, for transactions carried out in complete security.
Subscription - Tokenisation
Once you have received your bank details via one of the secure Voxpay channels, you can initiate direct debits from your customers. Voxpay takes care of everything.
3D-Secure
Depending on the payment method you have chosen, activate the 3D-Secure option. 3D Secure adds an extra level of security by asking the buyer to provide a password before finalising their online transaction.
VAD account of your choice
Voxpay's flexibility allows you to use your bank, your end customer's bank or that of your current payment partner. Voxpay is connected to most banks and payment service providers. Our solution can also be fully integrated with your customer's payment API.
Customised back-office interface
With your own dedicated interface on our platform, you can track transactions, call outcomes and all the statistics you need for your business.
Payment receipt
Send payment receipts automatically or manually and confirm to your customer that the order, service, debt settlement, etc. has been taken into account.
Customisation and reminder scenarios
Customise your messages and payment interfaces for an optimal customer experience and set up your payment request reminders to cover the most recent forgotten or failed payments and reach 100%.
Get started today or choose the API
Choose between the Essential package and the Business package.