Call center
Acceptez les paiements par téléphone sans entendre ou voir le numéro de CB de vos contacts.
Multi-channel customer relations center, call-center, etc. Are you a telemarketing professional _ and want to optimize your conversion rate? Buyers or debtors are often reluctant to <strong>give their bank account details to the agent</strong>.
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Added value for your telephone transactions
Build the confidence of your telephone contacts by offering a payment solution that is more secure for your customers (they do not communicate their bank account details to a third party) and more secure for you (the payment process is PCI-DSS certified).
IVR mode
The agent directs the call to the voice payment server. The contact is then guided by an IVR for the various steps to enter the bank account details using their phone keypad. The agent follows the progress of the payment process while being able to take back the call at any time.
Assistance mode
The agent integrates the payment terminal into the call, and initiates the various steps to enter the bank account details from the interface. The customer then carries out the transaction in complete confidentiality, guided by the agent, who sees encrypted bank account details on his interface.
Confidentiality
Vos contacts peuvent être réticents à l’idée de communiquer leurs coordonnées bancaires au téléphone. Quelque soit le mode de saisie choisi, aucune coordonnées bancaire n’est affichée au téléopérateur. Mettre en confiance vos contacts au moment de payer n’a jamais été aussi simple.
PCI-DSS solution
Whatever the remote payment process chosen, the Voxpay solution is PCI-DSS certified, for transactions carried out in complete security.
Subscription - Tokenization
Une fois les coordonnées bancaires réceptionnées via un des canaux sécurisés Voxpay, vous pouvez initier des prélèvements sur vos clients. Voxpay s occupe de tout.
3D-Secure
En fonction de la cinématique de paiement choisie, activez l option 3D-Secure. Le 3D Secure ajoute un niveau de sécurité supplémentaire en demandant à l acheteur de fournir un mot de passe avant de finaliser sa transaction en ligne.
VAD account of your choice
The flexibility of Voxpay allows you to use your bank, that of your end customer, or current payment partner. Voxpay is connected to most banks and payment service providers. Full integration of our solution with your customer's payment API is also possible.
Tailor-made back office interface
With your dedicated interface on our platform, monitor transactions, call outcomes, and all the statistics useful to your business.